The information provided is from June 28, 2017 to June 28, 2018.
“We think Biki had a great first year, especially compared to what we’ve observed in other cities. It is difficult to set a target for first year ridership, but we were hoping to achieve the industry average of 1.7 rides/bike/per day—and we blew that away! This demonstrates that our community is open to a new mode of healthy and sustainable transportation when it is vetted with community input, collaborative with local government, is reliable, affordable, convenient and well operated,” said Lori McCarney, CEO
Of the top 20 Biki Stops, 11 are in Waikiki, 6 in Ala Moana/Kakaako, 2 in McCully/Moiliili, and 1 in Diamond Head/Kapahulu.
Waikiki #331 Kalakaua & Paokalani was the top Biki Stop with 51,219 combined ins/outs.
The record day took place on Tuesday, May 1, coinciding with Japan’s “Golden
Week,” as well as a major convention at the Hawai‘i Convention Center. We have since set a new record on July 4, which saw over 3900 trips. The slowest day took place on December 26 and, despite flash flood warnings and torrential downpours, 498 trips were taken.
Friday continues to be the most popular day of the week to ride, while Sunday has the greatest opportunity for growth. The afternoon hours of 5pm, 4pm, and 3pm are the busiest times to ride, showing that users are turning to Biki for their afternoon commutes or errands. Biki is available 24/7, every single day.
Biki members (those who sign up on GoBiki.org or through the App) tend to have shorter ride times indicating that they are using Biki for an intended objective such as quick errands or short commutes for dining or shopping.
Although bikeshare is intended to serve as transportation for those quick trips around town, the popular Free Spirit Plan, which offers a bank of 300 minutes to use in any increment, provides residents and visitors with more flexibility. Honolulu is the first city in the US to offer this type of membership option.
In May 2018, we contracted with Anthology Research to conduct an online membership survey to help us learn more about the people we serve and identify opportunities for improvement. A total of 1,300 interviews were completed for a 21% response rate.
Biki was designed for people who weren’t already biking to help make biking more of a mainstream transportation option. That goal was met with 70% of respondents saying that they don’t think of themselves as cyclists.
“We are delighted to see the wide range of people who use Biki. There is not a “typical” Biki rider, and that’s one thing that makes serving them so gratifying,” said Kelsey Colpitts, Bikeshare Hawaii’s marketing and communications manager.
Residents ages 50+ currently make up the smallest proportion of riders (21%). We have recently been granted funds through AARP Livable Communities’ AARP Community Challenge that will help us to increase ridership for this demographic. Our project will include workshops and rides to help increase the awareness of older adults in Hawaii that bikeshare is a safe, fun, and accessible way to stay active and social-even if they haven't been on a bike in years.
"As the city continues to develop a grid of bicycle lanes in our urban core, it’s extremely encouraging to see so many of our residents and visitors making use of Biki for their commutes to and from work, or to just enjoy the outdoors and get some exercise,” said Honolulu Mayor Kirk Caldwell. “In order for our city to thrive, we need to become a multimodal society and Biki is leading that charge by proving that ‘pedal power’ is not only an environmentally friendly and healthy option, but also convenient and cost-effective."
Businesses and organizations are seeing the benefit of bikeshare for their employees, who often use the service to commute to work, and travel between meetings and appointments. Over 10 companies currently offer discounted memberships for their employees. HDR, Inc. is the first to provide fully subsidized monthly memberships to any employee who wants one!
"It’s great to not have to sit around driving in traffic, you can get some much-needed exercise and enjoy some nice views... And you might pass some cool little shops that you never knew existed."
"Biki's a convenient alternative to riding bus and also get your daily exercise in! I've lost 45 pounds since riding Biki!"
"I have saved money on my commute costs since switching to Biki, and lost a few pounds to boot. I no longer have to worry about hunting for a parking stall or paying outrageous gas, insurance, and parking costs."
"I took my 65-year-old mother out on a Biki ride when she came to visit me while I am going through chemo..... I don’t think she had been on a bike for 40 years. We rode all the way from queens to Waikiki. I believe that bike trip is the best memory we both have of a quite eventful trip."
At launch, the Biki system consisted of 1,400 docking points. Over the course of the year we have expanded the size of high-use Biki Stops, increasing our system capacity to 1,757 docking points. This better ensures reliability that a bike or a dock is available when you need it.
Since October 2017, Biki has received more than 500 documented requests for Biki Stops in neighborhoods currently not being served by Biki, or suggestions for infill within the current service area. Biki expects to be able to add between 30 and 50 new Biki Stops through federal funding to the existing 100-station network from Downtown to Waikiki. Bikeshare Hawaii is also taking into consideration suggestions for bikeshare stations made to the Department of Transportation Services through their Complete Streets Urban Core interactive web map, online between November 2017 and April 2018.
“We are working closely with the City and County of Honolulu and community stakeholders to add additional Biki Stops later this year,” said Justine Espiritu, grants and programs manager for Bikeshare Hawaii. “The goal is to align the new stations with requests from the community in areas such as Makiki, University of Hawaii, Iwilei and Dole Cannery, and around Diamond Head neighborhoods, as well as the city’s planned infrastructure improvements including protected bike lanes on Pensacola Street and Ward Avenue.”
For those who would like to see Biki in their neighborhood, learn more about Honolulu’s bikeshare program, get more information, request new station locations, and review proposed Biki Stop sites, visit our expansion page.