Honolulu is on the verge of joining 46 other U.S. cities that have lost their bikeshare or shared micro-mobility service during the COVID-19 pandemic, according to the U.S. DOT Bureau of Transportation Statistics.
That's why we're asking for your help to save Biki by contacting our City leaders today to ensure Honolulu's bikeshare program is preserved for our community.
Since the start of this worldwide health emergency, Biki-which is managed for the City by nonprofit Bikeshare Hawaii along with its operating partner, Secure Bike Share-has continued to provide Honolulu with an essential public transportation service. In 2020 alone, with much of the economy shut down and people working from home, Biki still enabled more than 830,000 trips. Those are 830,000 trips that did not require a car, did not necessarily require parking, and did not create congestion or dirty emissions. More than 80% of those trips were by residents, many of which rely on Biki to meet their essential transportation needs.
We have worked hard to keep services in operation 24 hours a day, stepped up our cleaning protocol, and maintained our affordable Kama'aina membership rates, even amid reduced ridership during lockdowns, resulting decreases in revenues, and an unfortunate increase in vandalism. In addition, 79% of respondents in our July 2020 member survey reported they continued to ride Biki because they considered it to be the safest form of public transportation during the pandemic.
However, we have now exhausted all viable measures to sustain the service indefinitely. The first seven out of as many as 50 stations were recently removed from service, and additional removals may occur within the next few months. This would roll back our successful 2018 service expansion, create more service cuts, or even result in full closure in as few as six months.
While the vast majority of bikeshare systems across the country are funded by the municipality in which they operate, Biki today receives no direct operational financial support from the City & County of Honolulu. Along with all of you, we've proven the value and need of Biki, and now it's time for Honolulu to recognize Biki as a critical part of O'ahu's public transportation system. You can help save Biki by doing the following: